The Beloved Hotel (Adults Only), Cancun - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Condominio Playa Mujeres, Cancun, Mexico, 77500

The Beloved Hotel (Adults Only) is a boutique all-inclusive resort offering a relaxed atmosphere along a beautiful white-sand beach. Guests can enjoy several outdoor pools and a range of dining options, including four onsite restaurants serving international cuisine. This 5-star Cancun hotel features luxurious suites equipped with modern amenities.

Rooms & Amenities

Accommodations at The Beloved Hotel (Adults Only) include spacious suites with natural light and furnished balconies. The suites feature air conditioning, flat-screen TVs, minibars, and coffee machines. Select suites offer private plunge pools and expansive terraces.

Dining Options

Dining options encompass four restaurants offering international-style cuisine, alongside a lobby bar, pool bar, and lounge bar. Guests enjoy all meals and mealtime drinks, including soft drinks, beer, and wine, as part of their package.

Leisure & Fitness

Leisure facilities include three outdoor pools, a children’s pool, and a spa. Free non-motorized water sports such as kayaks, snorkels, and paddleboards are also available. The fitness center is spacious and equipped with a yoga studio.

Services & Location

Services at The Beloved Hotel (Adults Only) feature a 24-hour reception, meeting rooms, and poolside service. Parking is provided for guests, while the hotel’s remote location is ideal for those seeking a tranquil getaway with minimal distractions.

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Cancun 10.1 km

Airports

Isla Mujeres (ISJ) 9.2 km

Cancun (CUN) 28.3 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Experience

I was thoroughly impressed with the dining options at Beloved. With four restaurants offering themes from seafood to Italian, the menus were comprehensive and the food was always beautifully presented. I particularly enjoyed dining al fresco at the seafood restaurant by the water—it was beyond beautiful! Everyone in our group loved the tasting menu prepared by the chef without even asking, which made the night incredibly special!

Charlotte23. United States, 2024-01-15Read full review on

Heavenly Spa Experience

The spa at Beloved was one of the highlights of my stay. The hydrotherapy circuit was luxurious, featuring a dry sauna, steam room, and hydrotherapy pool that left me feeling rejuvenated. I also indulged in a couples massage that was out of this world. The serene environment paired with really good treatments made it the best resort spa I’ve ever experienced!

Jim2024. Canada, 2024-02-12Read full review on

Luxurious Suite

I stayed in a Penthouse Suite, which was absolutely stunning! The room was spacious and beautifully designed, complete with a private balcony and a plunge pool. I loved how everything was impeccably clean and maintained throughout my stay. The premium stocked bar and snacks made for the perfect relaxing evenings!

David_Smith. United Kingdom, 2024-03-20Read full review on

Perfect for Relaxation

Beloved offers a tranquil atmosphere that's perfect for couples looking to recharge. I loved that there were no loud parties or overwhelming entertainment options. The quiet vibe allowed for an intimate experience and I especially enjoyed the occasional light evening entertainment provided, which was tastefully done and not too intrusive.

PaulAnderson74. Australia, 2024-04-10Read full review on

What’s included

General

Free Wi-Fi
Paid parking
Rooms/ Facilities for disabled
Lift
Currency exchange

Sports & Fitness

Exercise gym
Tennis
Golf course

Dining

Restaurant
Bar/ Lounge area

Business

Business centre

Spa & Leisure

Swimming pool
Spa & wellness centre
Sauna
Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
In-room safe
Balcony

Media

Television
Telephone

Location

Condominio Playa Mujeres, Cancun, Mexico, 77500

Map view

Condominio Playa Mujeres, Cancun, Mexico, 77500

City landmarks

Puerto Juarez 77500Mexico

El Meco Archaeological Site

3.4 km

Mar Caribe

Delphinus Playa Mujeres

2.5 km

Church

Catholic church Maria Estrella del Mar

3.7 km

El Centro

6.3 km

Church

Parroquia Inmaculada Concepcion

6.3 km

Between Calle Abasolo And Av. Rueda Medina

El Malecon

6.4 km

Nearby

Punta Sam

Puerto Amada

0 m

Restaurants

Duke's Lobster & Seafood

530 m

Calle Vialidad Paseo Mujeres Manzana 1 Lote 10 SM 3 Zona Continental de Isla Mujeres Finest Playa Mujeres

Reviews and Ratings

Feedback from previous guests about their experience

86%

liked the resort and would come back again

8.6/10

Great

Rooms

8.6

Location

9.6

Service

9.0

Dining

7.4

Jon

United States, February 2025

9.8/10

Our stay at this resort was amazing, with a beautiful and tranquil atmosphere, attentive staff, and delicious food. However, we did hear about one concerning incident that made us cautious, and while the service was outstanding overall, we faced a few minor challenges. The resort is perfect for relaxation and has great amenities, but it's essential to be cautious about food hygiene.

Rooms

10.0

The penthouse suite we stayed in was spacious and beautifully decorated, giving us plenty of room to relax.

Service

10.0

The level of service was exceptional, especially from the concierge who went above and beyond for us.

Location

9.0

The resort is situated in a pristine, gated community, providing a safe and lovely environment to relax.

Dining

9.0

The food was extraordinary, with standout meals at El Mar and the taco truck, though I recommend being careful with food choices.

Facilities

9.0

The beach and pools are well-maintained and perfect for unwinding. The swim-up bar is a fantastic feature.

Harold

United States, February 2025

8.0/10

I had a wonderful stay at this resort which offers a peaceful and relaxing environment perfect for unwinding. The service was exceptional, with the staff always eager to help and making us feel like family. The dining experience had its ups and downs, and while the beach was beautiful, the humidity in the room due to the A/C issues made it less ideal for sleeping. Overall, a beautiful resort, albeit in need of some updates to reach its full potential.

Rooms

6.0

The rooms were very clean and spacious, but the A/C struggled to keep the humidity at bay, which made it uncomfortable at times.

Service

9.0

The service was excellent and the staff was genuinely eager to assist, making our experience even better.

Location

10.0

The beach location was stunning, well-kept, and provided a lovely view, adding to the overall tranquility of the resort.

Dining

7.0

The dining options were varied, with some outstanding meals, although consistency could be improved across different venues.

Facilities

8.0

The spa was amazing and the pool area was well-maintained, providing a great place to relax.

Frank

United States, January 2025

9.6/10

Our stay at the resort was nothing short of delightful! The service was exceptional, and the staff members treated us like family. The accommodation was spacious and luxurious, offering all the comforts we could ask for. However, while the dining experience was good, there were moments where the choices felt limited. Overall, a perfect getaway for relaxation with fantastic amenities.

Rooms

10.0

The rooms were incredibly spacious with well-appointed areas and a lovely patio that offered stunning views. We felt like we were in a dream, needing for nothing.

Service

10.0

The service throughout our stay was outstanding. Every member of the staff went above and beyond to ensure we had everything we needed. Their welcoming nature made us feel truly special.

Location

10.0

The grounds are absolutely immaculate and beautifully maintained. With easy access to both the beach and pool areas, we fell in love with how convenient everything was.

Dining

8.0

Dining was enjoyable, though we felt the options could have been a bit broader at times. The food was delicious and well-prepared, which made every meal a treat.

Facilities

10.0

The resort boasts fantastic amenities including a tranquil pool area and a stunning beach. Everything was clean and well taken care of, enhancing our overall experience.

Robert

United States, December 2024

7.0/10

My experience at The Beloved was a mix of highs and lows. While the atmosphere was lovely and the rooms offered great privacy, the dining fell short of expectations. Service varied, with some staff being fantastic, yet others lagging behind. Overall, it was a memorable stay, but not without its frustrations.

Rooms

7.0

The rooms were spacious and offered a nice view, but they felt a bit dated and could use some modern upgrades.

Service

6.0

While some of the bar staff were exceptional, overall service around the pool was inconsistent and often slow.

Location

9.0

The resort is well-kept and has a great couples atmosphere, providing a relaxing getaway.

Dining

5.0

Dining was hit and miss; the taco truck was a standout, but most restaurants had bland food that didn’t impress.

Facilities

8.0

The spa facilities, especially the Aqua Therapy circuit, were fantastic and should not be missed.

Harry

United States, September 2024

9.4/10

From the moment we arrived at this resort, I knew we were in for something special. The atmosphere is incredibly peaceful, making it an ideal place for couples looking to unwind and reconnect. The staff provided exceptional service, treating us like royalty. However, while our room was spacious and luxurious, I would have preferred a few more dining options. Overall, it was a magical experience that exceeded our expectations.

Rooms

10.0

Our room was spacious and luxurious, complete with a magnificent ocean view and a private plunge pool. It felt like a dream come true.

Service

10.0

The service was outstanding; the staff was incredibly attentive and went above and beyond to ensure our comfort.

Location

10.0

Set in a stunning beachfront area, the location allows for serene beach walks and picturesque sunsets.

Dining

8.0

While the dining was generally great, I wish there had been a few more varied options to choose from.